PlayStation not connecting to Wi-Fi

Here are some of the solutions related to the net that you simply try:

Solution 1: Check your internet connection

Call your ISP-Check if your other devices have a good connection. If none of them have a good connection, the issue is very likely to be your Wi-Fi. Try to contact your ISP, and see if the issue is on their side.

Also, devices like PS4 sometimes tend to go time out in the 2.4GHz network, try to connect it to your 5 GHz WI-Fi network.

Rename your SSID- If changing the network type still doesn’t fix it, try to rename its SSID in your router setting web page. You may also need to change the security setting from WPA-PSK AES 256 to WPA-PSL TKIP 256 Bit.

Reboot your router- If you haven’t restarted your router for a while, and your PS4 is not connecting to the Wi-Fi, it’s time for you to get it restarted.  But simply an easy reboot does help many users with their not connecting PS4.

Try a Wi-Fi extender- If you’ve already moved your PS4 quite close to your router, maybe it’s time for you to try a Wi-Fi extender if you have one. In this case, you don’t need to make a new investment by buying a new router.

Solution 2: Change DNS settings

Here is how you do it:

1) Firstly, on your PS4 menu, scroll right to Settings.

2) Go to Network.

3) Go to Set Up Internet Connection.

4) Go to Use WI-Fi.

5) Go to Custom

6) Choose the Wi-Fi network you want to use.

If you haven’t saved the password, or this network is new to you, you require to enter the password.

7) Select Do Not Specify.

8) Select the DNS settings as Manual.

9) Set the Primary DNS as 8.8.8.8 and the Secondary DNS as 8.8.4.4.

If the above addresses don’t work, try:

Primary DNS: 4.2.2.1

Secondary DNS: 4.2.2.6

Or:

Primary DNS: 208.67.222.222

Secondary DNS: 208.67.220.220

Solution 3: Update system in Safe Mode

1) Firstly, Press the power button on the front panel to turn your PS4 off. You will see the light blinking for a couple of times before it’s off.

2)  Press and hold the power button, until you hear the second beep: the first beep means your PS4 is on, the second beep means it’s into the Safe Mode.

3) Press the PS button on the controller.

4) Select Update System Software.

5) You should be able to see the download process kicking in. You don’t need to do anything, just wait with patience, until the system file finishes updating and your PS4 restarts itself. For more information contact PlayStation live chat & PlayStation network down team.